Responsible Gaming Policy

Last Updated: May 2026

At Bolly Game, we are deeply committed to providing a safe, secure, and entertaining real-money gaming experience. We believe that gaming should always remain a fun pastime and should never negatively impact your financial stability, mental health, or personal relationships.

We strongly advocate for Responsible Gaming and have implemented strict measures and player protection tools to ensure you stay in control.

1. The Golden Rules of Safe Gaming

To ensure your experience remains positive, we advise all players to strictly follow these guidelines:

  • Play for Entertainment: Treat the game as a form of leisure, not as a source of income or a way to pay off debts.
  • Set a Budget: Decide beforehand how much money you can afford to lose. Never exceed this limit.
  • Never Chase Losses: If you hit a losing streak, accept it as part of the game. Do not deposit more money in an attempt to win back your losses.
  • Monitor Your Time: Keep track of how much time you spend on the platform. Take regular breaks.
  • Play Sober: Never play under the influence of alcohol, drugs, or when you are emotionally distressed.
  • Do Not Borrow to Play: Never borrow money to fund your gaming account.

2. Protection of Minors (18+ Strictly)

Bolly Game is strictly designed for adults. You must be at least 18 years old to register and play. We employ rigorous Know Your Customer (KYC) verification processes to prevent underage access. If we identify an account belonging to a minor, it will be immediately and permanently closed, and all associated funds will be forfeited.

Tip for Parents: We recommend using child protection software (such as Cyber Patrol or Net Nanny) to block access to gaming sites if minors share your devices.

3. Player Protection Tools

We provide several built-in tools to help you manage your gaming habits effectively. You can access these in your Account Settings or by contacting our Support Team:

  • Deposit Limits: Set a daily, weekly, or monthly limit on how much money you can deposit into your Bolly Game wallet.
  • Session Time Limits: Set an alert or auto-logout feature when you have been logged in for a specific duration.
  • Cool-Off Period: Take a short break. You can temporarily lock your account for a period ranging from 24 hours to 7 days.
  • Self-Exclusion: If you feel your gaming is becoming a problem, you can request permanent or long-term self-exclusion (e.g., 6 months to 5 years). During this period, you will be blocked from accessing your account, and we will stop sending you promotional emails.

4. Self-Assessment: Do You Have a Gaming Problem?

If you are concerned about your gaming habits, ask yourself the following questions:

  1. Are you spending money on games that is meant for essential bills (rent, food, education)?
  2. Have you ever lied to family or friends about how much you play or lose?
  3. Do you feel a strong urge to play immediately after a loss to win your money back?
  4. Is gaming causing you stress, anxiety, or affecting your performance at work/studies?
  5. Have you lost interest in other hobbies or isolated yourself to play games?

If you answered “Yes” to any of these questions, we strongly encourage you to take a break and seek professional support.

5. Seeking Professional Help

If you believe that gaming is negatively impacting your life, you are not alone. Please reach out to professional counseling services or organizations dedicated to helping individuals with gaming addiction in India.

For account-related restrictions or to activate Self-Exclusion immediately, please contact our 24/7 Support Team at support@bollygameindia.com