Who we are

Suggested text: Our website address is: https://bollygameindia.com.

Comments

Welcome to Bolly Game. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, protect, and share your data when you visit our website or use the Bolly Game application (the “Platform”).

By registering an account and using our services, you consent to the data practices described in this policy.

1. Information We Collect

To provide you with a seamless and secure gaming experience, we collect the following types of information:

  • Personal Identification Information: When you register, we collect your mobile number (+91) for account creation and OTP verification.
  • Financial Information: To facilitate deposits and instant withdrawals, we collect relevant payment details, such as your UPI ID, Paytm number, or Bank Account details.
  • Device and Technical Data: We automatically collect your IP address, Device ID, operating system, browser type, and mobile network information to optimize game performance and ensure security.
  • Gameplay and Transaction History: We maintain records of your betting history, game interactions, deposits, withdrawals, and claimed bonuses (including the ₹80,000 welcome bonus) for account management and dispute resolution.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Account Management: To create, verify, and secure your Bolly Game account.
  • Processing Transactions: To securely process your real-money deposits and facilitate under 15-minute UPI payouts.
  • Security & Fraud Prevention: To monitor for suspicious activities, prevent cheating, and enforce our strict “One User, One Account” policy.
  • Communication: To send you OTPs, transaction receipts, account updates, and promotional offers (you can opt-out of marketing communications at any time).
  • Service Improvement: To analyze user behavior and improve our game offerings, UI/UX, and overall platform stability.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We only share your data under the following strictly controlled circumstances:

  • Trusted Service Providers: We may share information with secure payment gateways (to process UPI/Bank transfers) and SMS providers (to deliver OTPs). These partners are legally bound by strict confidentiality agreements.
  • Legal & Compliance Requirements: We may disclose your information if required to do so by law, court order, or to cooperate with law enforcement and regulatory authorities in India to prevent fraud, money laundering, or other illegal activities.

4. Data Security

Your security is our highest priority. We implement bank-grade security measures to protect your data:

  • Encryption: All data transmitted between your device and our servers is secured using 256-bit SSL encryption.
  • Secure Servers: Your personal and financial data is stored on highly secure, firewall-protected servers.
  • Access Control: Only authorized personnel with strict confidentiality obligations have access to user data.

5. Age Restriction (18+ Only)

Bolly Game is strictly a real-money gaming platform intended for adults. You must be at least 18 years of age to register and play. We do not knowingly collect personal information from minors. If we discover that an underage user has created an account, we will immediately terminate the account and forfeit any associated funds.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your login preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, but please note that this may affect the functionality of certain platform features.

7. Your Rights & Choices

As a user, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections to any inaccurate or incomplete data.
  • Withdraw your consent for marketing communications.
  • Request account closure (subject to our retention policies for financial compliance and fraud prevention).

8. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact our 24/7 support team:

  • Email: support@bollygameindia.com
  • Headquarters: 16th Floor, Commercial Bay, Bandra East, Mumbai, Maharashtra, India. Postcode: 400051